Question 1

Modular DS Security Releases: Modular Connector 2.6.0 and 2.5.2

Accepted Answer

|| UPDATE: Version 2.6.0 of the Modular DS plugin (Modular Connector), released on January 16, 2026, includes an important security fix addressing an additional exploit path identified as part of the ongoing investigation of the January 14 incident.

Version 2.5.2 of the Modular DS Connector plugin, released on January 14, 2026, includes an important security fix addressing a critical vulnerability.

We strongly recommend that all Modular DS installations ensure they are running the latest version as soon as possible and complete the following actions.

Recommended actions

To fully secure your sites, please carefully follow the steps below.

1. Update Modular Connector to version 2.6.0 (REQUIRED)

This step is mandatory.

From Modular DS:

Check for updates in the Modular DS dashboard
If the update does not appear, click the “Reload” button in the updater
Some sites may take a few minutes to detect the update. Updates were forced for all sites.

From WordPress admin:

Go to Plugins → Installed Plugins
Look for the Modular Connector update notification (if you are using white labeling, look for the custom plugin name you configured)
Click “Update Now"

Via WP-CLI

wp plugin update modular-connector

2. Review potential indicators of compromise (HIGHLY RECOMMENDED)

After updating the plugin:

Review your server access logs for suspicious requests, such as a

Question 2

Error connecting a website to Modular DS

Accepted Answer

Have you encountered an error message when trying to connect your website to Modular DS? Don't worry, we’re here to help.

Below, you will find the most common causes and how to fix them in order to successfully complete the connection.

Connection error

Check the following key points:

Correct URL: Make sure you entered the public URL of your website correctly in the first step of the connection process. Not the WordPress admin URL, but the URL visitors use to access the site.
PHP version: Modular DS can only connect to websites running PHP version 7.4 or higher. This is for security reasons, as earlier versions have been deprecated and are therefore obsolete, as you can see here.
WordPress version: If your website is running a version earlier than WordPress 5.6, you’ll need to update it before connecting. Security is our priority.
Modular Connector plugin: Ensure you’ve installed the latest version of our plugin. You can download it from this link.
Country restrictions: If you restrict or block traffic by country, please check that Ireland is included in the allowed locations to complete the connection between yo

Question 3

How to connect a website to Modular DS

Accepted Answer

In this guide, you’ll learn the different ways to securely connect your WordPress website to the Modular DS dashboard.

Where can you add a new website?

If you’ve just signed up, go to My websites in the left sidebar, where you’ll see two options:

A “+Website” button at the top of the screen (next to “+Team”).
A central “+Connect website” button.

Both options start the same connection process.

How to add a website

If you’ve already added websites, you’ll only see the “+ Website” button at the top, above your existing sites.

How to add a website to Modular DS

Once you click on either button, follow these steps to connect your website to Modular DS.

1. Enter the basic website details

Public URL: The URL visitors use to access the website (check whether it includes www or not).
Website name: The name you want to assign to the site in Modular DS.
Team: Select the team where the website will be managed. Learn more about teams here.

Here’s an example of how the fields should be completed:

Connect your WordPress website

2. Establish the connection

There are two ways to connect your website to the platform: you can install the connector plugin manually, or let Modular DS hand

Question 4

How to restore a backup in Modular DS

Accepted Answer

If you need to recover a backup generated by Modular DS, here is a step-by-step guide to restore the two main components of a backup: the database and the files.

You will be able to do it either from the Modular DS panel itself or from other well-known tools such as phpMyAdmin for the database or cPanel/Plesk for the files.

Full restoration from Modular DS

Now you can restore a full backup directly from Modular DS, without the need for external tools. Ideal for recovering your website quickly when something goes wrong or you simply want to return to a previous state.

To do so, just follow these simple steps:

1. Restore configuration

Access the backup section of your website and go to the “Restoration” tab.

Restoration configuration Once inside, add your server's FTP or SFTP credentials or select a server you have previously added. This will allow Modular DS to upload the necessary files.

FTP/SFTP credentials Then, also add the database credentials of the database you want to restore.

Database credentials Click on save.

2. Restore backup

Go back to the backup list of that website and se

Question 5

My website appears as down (Uptime) and I have the Bot Fight Mode active in Cloudflare

Accepted Answer

If Modular detects your website as down continuously and you have Cloudflare's Bot Fight Mode enabled, we offer two solutions to solve this issue.

1. Add an exception for verified bots

The Modular bot is verified and recognized by Cloudflare. This allows you to easily add an exception to allow its access and ensure that Modular's Uptime Monitor works properly.

Steps to Add Exception:

Access “Security” > “WAF” in your Cloudflare dashboard.
Select “Add Exception”.
Name the exception descriptively and in the field menu, choose the “Known Bots” option.
Implement the changes and wait between 2 and 30 minutes, depending on the configuration of your Uptime Monitor. After this period, the monitor should recognize your website as operational.

2. Enable Modular IPs

If the first solution does not solve the problem, you can try to directly enable Modular IPs in Cloudflare.

Steps to Enable IPs:

In your Cloudflare dashboard, go to “Security” > “WAF” and then “Tools”. ![Cloudflare WAF tools](https://sto

Question 6

WordPress plugins incompatible with Modular

Accepted Answer

All In One WP Security

If you have the All In One WP Security plugin activated on your website, there is a small adjustment you need to make to ensure that Modular runs smoothly. Don't worry, it's quick and easy.

1. Go to the Firewall: Within All In One WP Security, navigate to the Firewall section.

2. Disable the 6G firewall protection option: Go to the "6G Firewall Rules" tab and make sure the 6G firewall protection it is disabled. This is vital to avoid conflicts with Modular.

All In One WP Security configuration

Do you know of other incompatible plugins?

So far, All In One WP Security is the only one we have identified that requires a specific adjustment to work seamlessly with Modular. But the WordPress world is vast, and we are always looking to improve compatibility.

If you have noticed that any other plugin does not get along well with Modular, we would love to hear about it! Feel free to share your experience by sending us a message at support@modulards.com.

Thank you for being part of this community and helping us improve day by day!

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