Question 1

Error connecting a web to Modular

Accepted Answer

Have you encountered an error message when trying to connect your website to Modular? Don't worry, we are here to fix it. Below, you will find the most common causes of this issue and how to fix it in order to establish the connection correctly.

Connection error

Check these key points:

Correct URL: Make sure you have entered the public url of your website correctly in the first step of the connection. Not the administration url, but the url that the user sees when he enters the website.
PHP version: Modular can only connect to websites whose server is running PHP version equal to or higher than PHP 7.4. This is for security reasons only, as earlier versions have been deprecated and are therefore obsolete, as you can see here.
WordPress version: If your site uses a WordPress version prior to 5.6, you will need to upgrade. Security is our priority.
Modular Connector Plugin: Make sure you have the latest version of the plugin installed. Download it from this link.
Blocking by the hosting: Some server / hosting providers block the automatic login request, so it will only be possible to connect the website manually.
**Two-factor authentication (2FA) or CAPTCHA

Question 2

How to add a website to the Modular panel

Accepted Answer

In this article we are going to look at the different options to securely connect your website to the Modular control panel.

From where to add your website to Modular?

If you have just registered in the tool you will find two buttons to add a new website.

One in the center of the Modular main screen and one at the top:

Add website

If you have already added websites before, you will only see the top button above your websites.

How to add a website to Modular

Next we are going to see the different steps you must follow to connect a website to Modular once you have clicked on one of the buttons above.

1. Enter the basic data of the website

Public URL of the website. The one that users access (check if it must include www or not).
Name you want to give to the web in Modular.
Team where you want to host it. More about teams here.

Here you can see an example of correct data:

Connect website

2. Establish the connection

There are two options to connect your websites to the tool. One, by manually adding the connector plugin to your website and the other by letting us do it automatically.

Automatic connection

To allow us to make the connection automatically, you will have t

Question 3

Schedule recurring backups

Accepted Answer

To ensure that your websites are safe from any unforeseen event, setting up recurring backups is essential. Follow these steps to set up automatic backups in Modular DS:

1. Access to backup configuration

Log in to your Modular DS dashboard and select the website where you want to configure backups.
Go to the backups section and click on the configuration tab.

Website overview

2. Customization of the backup

Within the configuration, you can adjust the following aspects:

Items to Include: Choose whether you want to make copies of WordPress and files (themes, plugins, uploads, etc.), the database, or both.

Exclude files backups

You also have the option to exclude specific files, folders or tables from the database.

Exclude files backups

Recurrence: Defines the periodicity of automatic backups. The available options are:
Monthly: Select the day of the month and the time.
Weekly (PRO): Choose the day of the week and the time.
Daily (PRO): Choose the time of day.

Scheduled recurrence

You can adjust the [backup retenti

Question 4

What does the Modular Connector plugin do

Accepted Answer

Modular Connector is the plugin that allows us to connect your website to the Modular panel. So you can manage it together with the rest of your websites and optimize the maintenance tasks.

What does Modular Connector do?

Modular Connector bridges the gap between your WordPress and Modular. Something fundamental for both systems to communicate easily, allowing commands like plugin updates or backup scheduling to go back and forth.

Think of it this way: every time you ask Modular to do something on your site, the plugin passes the notification to your WordPress, ensuring a secure two-way operation.

Why is it indispensable?

It is this plugin that keeps your website linked to Modular, ensuring that it remains part of your control panel. If for any reason the plugin is deactivated, your website will instantly lose that connection with Modular.

Where can I find the plugin?

You can view and download the plugin in the official WordPress repository. There you will find the Modular Connector ready for download.

Modular plugin

Question 5

How to restore Modular backups

Accepted Answer

If you need to restore a backup generated by Modular, we offer this step-by-step guide to restore the two main components of a backup: the database and the site files.

Restoring the database using phpMyAdmin

Restoring the database is a critical process that can be done through phpMyAdmin, a common tool in most hosting services:

1. SQL file download

Access the backup details in Modular and download the ZIP file of the database.

Database backup Unzip the file on your computer to get the SQL file. Example: database.sql

2. Database import:

Log into phpMyAdmin from your hosting panel and select the database corresponding to your website.

phpMyAdmin database Go to the “Import” option.

Once inside, upload the downloaded SQL file and run the import to restore the database.

Import database This will restore the database from your backup.

Restoring site files

You can choose to restore your site files using the hosting file manager (cPanel, Plesk or similar) or via an FTP/FTPS/SFTP connection, depending on your preferences and the tools available on your hosting.

Option 1: File man

Question 6

What is expert backup configuration

Accepted Answer

The capacity of your server can influence its ability to successfully complete the backups performed by Modular. To help these operations run smoothly, you may need to adjust the advanced backup settings available in each site's backup configuration.

Backup settings

Among these settings you will find:

Expert backup configuration

Maximum number of files

This setting allows you to set the maximum number of files to process per cycle. Reducing this number can be beneficial for servers with older or slower disk drives, thus facilitating the process without overloading the system.

Maximum ZIP size

Modular segments your web files into multiple ZIP files for easy copying and cloud storage. We set a default limit of 128MB per ZIP file, although it is important to note that many servers are capable of handling larger files.

The maximum ZIP size should also be adjusted based on your server's timeout; a lower timeout requires smaller ZIP files to avoid interruptions during backup creation.

Recommendation

Before modifying these parameters, we recommend that you contact our support team at support@modulards.com if you have questions or need advice on how to correctly adjust these values according to the specific charact

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